FAQ

How to get started with Everex Wallet?

You can set up your Everex account for free less 1 minute. All you need to do is to download the mobile app or sign up using your email, FB account or number phone.

What is THBEX?

THBEX is Thai baht national currency, digitized on the Ethereum blockchain. One cryptobaht (THBEX) is equivalent in value to 1 THB, always.

How to set up Account security?

We offer you to choose 3 Wallet Security Levels:

Simple — recommended wallet balance: up to $1,000 USD or eqivalent;

Medium — recommended wallet balance: up to $10,000 USD or equivalent;

Advanced — recommended wallet balance: up to $20,000 USD or equivalent;

Where to find my Everex address wallet?

You can find your Everex wallet Address by going to "Receive" or "Settings" sections.

How can I add Everex wallet address details of any user?

To add new Everex wallet address details, go to your Everex wallet and click the "Contacts" section.

I want to transfer money from Myanmar to Thailand. What do I need to do?

All you need to do is to use your Everex account and follow the instructions. For more information, please click here.

How much does Everex charge fees for transferring money?

We don't charge any fees when you send money. You pay only 1% when you cash-out your THBEX.

How long do I have to wait for transfer money to another Everex wallet?

Transaction processing time from an Everex wallet to another Everex wallet takes a few minutes to 1 hour.

How to check my wallet transaction?

You can check your wallet transaction follow a link from your wallet on any token viewer.

How to receive cash via the bank account option?

1. Go to the "Settings" and add your bank account to your Everex account;

2. Go to the "Withdraw" and select your country of withdrawal;

3. Choose the "Bank Transfer" option;

4. You will be redirected to the new page, where you see your bank account and click "Next";

5. Indicate the amount of cash you would like to receive;

I don't have any bank account in Thailand. How can I pick up my cash?

We suggest you use KTB ATM without needing a bank account or credit/debit card.

How can I check currency rates?

You can see currency rates on the main page "FX Rates" when you go to your Everex wallet.

I want to transfer money from Thailand to Myanmar? What do I need to do?

All you need to do is to use your Everex account and follow the instructions. For more information, please click here.

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